ABSTRACT

Abstract

This study examined the correlation between conflict management and secondary school organizational performance in Ogun state, Nigeria. The study used descriptive survey design. A sample of 100 public secondary schools out of 474 in Ogun State, 100 principals out of 474 principals, and 1000 teachers out of 15320 teachers in the state was drawn for the study using proportionate stratified random sampling technique. The study developed and used two sets of questionnaires tagged “Principal Conflict Management Style Questionnaire (PCMSQ)” and “School Organizational Performance Questionnaire (SOPQ)” with correlation coefficient (r) of 0.74 and 0.77 respectively. The inferential statistic of Pearson’s Product Moment Correlation coefficient was employed to analyse the data, and the null hypotheses developed for the study were tested at 0.05 level of significance. The findings revealed that there is significant relationship between competitive conflict management, collaborative conflict management, compromising conflict management, accommodating conflict management, avoiding conflict management and secondary school organizational performance in Ogun State. It is therefore recommended among others that the secondary school principals should be trained on conflict management strategies and their appropriate uses to enhance school organizational performance. Finally, the teachers should at all times encourage collaboration and harmony among themselves so as to improve school performance and in turn achieve school goals and objectives.

Keywords: Conflict Management; Organizational performance; Competitive; Collaborative; Compromising; Accommodating; Avoiding.