ABSTRACT

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Abstract
The success for any organization is implied in achieving its strategic objective and goal, which is mostly achieved while relying and focusing on motivation level of its employees, and it is non-financial rewards that increase intrinsic motivation within employees yet most organizations have been emphasizing extrinsic rewards such as money, which for one reason or the other don’t energize or drives employees for better performance. Therefore, the current research study sought to examine the effect of non-financial rewards on motivation and performance in MoIA. The objective of this research was to examine how motivation out of non-financial rewards impacts employee performance in the MoIA, Uganda. The study adopted a descriptive survey design on a target population of 152 staffs of MoIA, Department of Citizenship and Immigration Control out of which a sample of 110 was drawn using stratified random and purposive sampling techniques. Data was collected from 100 employees by means of a questionnaire supplemented with interviews, descriptive statistics, correlation and regression analysis were used to examine the effects of the variables i.e., non-financial rewards, motivation and performance. The study results showed that, the correlation coefficient between non-financial rewards and motivation was 0.449 with p-value of 0.000 indicating statistically a positive significant relationship while the correlation coefficient between non-financial rewards and performance was 0.175 with p-value of 0.081 showing no positive significant relationship between motivation and performance. This therefore suggests that when there is effective non- financial reward management, motivation improves accordingly but motivation doesn’t directly influence performance. The recommendations given for this study therefore, are to help MoIA to review its motivational policy in relation to performance.

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