ABSTRACT

Abstract

The study examined the relationship between Supervision Practices and performance of non-teaching staff at IUIU. The study was guided by three hypotheses. The population of the study was 197 comprising of Supervisors and Supervisees, from which a sample size of 130 was selected; using stratified random sampling and convenience sampling techniques. Self-constructed close ended questionnaires were used for data collection. Validity of the instrument was 0.9 while the reliability was .909. Descriptive statistics of frequencies and percentages, Pearson product moment correlation and linear regression were used to analyze data in order to establish the extent of the relationship between supervision practices and performance of Non-teaching staff. The study found out a weak positive relationship between monitoring and performance of nonacademic staff indicated by correlation value of r = .257, n=130, p< 0.05 .the study findings also revealed a weak positive relationship between appraisal and feedback and performance of nonacademic indicated by correlation value of r = .200, n=130, p< 0.05). Lastly the study also revealed a weak positive relationship between staff coaching on job by supervisors and their performance at work as indicated by the correlation value of r = .152, n=130, p< 0.05.The study found out that there is a statistically significant relationship between monitoring, appraisal & feedback and coaching of non-academic staff on job by supervisors and their performance at work as indicated by beta values of ß=257, ß=200, ß=152 respectively. All the three null hypotheses were rejected. It was therefore concluded that supervision practices like monitoring, appraisal & feedback and staff coaching on job improves performance of nonacademic staff. The study therefore recommended that IUIU should focus on improving close monitoring, continuous appraisal and feedback, mentoring and coaching of staff on duty, formal staff training and development, provision of adequate remuneration packages and to improve staff performance at work.